Our Privacy Policy

Our Privacy Policy

THE DECO THEATRE is committed to safeguarding the privacy of all visitors to our website. Our Privacy Policy sets out the basis on which we will process any personal data we collect from you or that you provide to us. Please read the following Privacy Policy to understand how we use and protect the information that you provide to us. This document may change from time to time, so please check it periodically.

Information Collection

What information do we collect from you?

THE DECO THEATRE may collect information that you provide to us for the purpose of purchasing tickets, subscribing to our website services, email notifications, newsletters and/or marketing information. This may include your name, address, telephone number(s), email address, and purchase history. Credit/debit card details are not requested nor passed back to THE DECO THEATRE’s computer systems. Please see the separate section containing details of payment arrangements.

How do we use personal data?

We will use your personal information to process your bookings or orders and to provide you with the services, products or information you have requested. We may need to share your information with our service providers and agents for these purposes.

We also analyse the personal information that you and others provide in order to obtain a better understanding of our audiences and improve the services that we have on offer.

The Personal Information you supply when you join our mailing list will be used by THE DECO THEATRE to keep you up-to-date with events and activities.

Your preferences

When purchasing tickets, you are given the opportunity to opt in to receiving news and information from THE DECO THEATRE by email. Each e-mail we send you will offer the opportunity to opt out of these preferences. You can also ask us to do this, by e-mailing: THE DECO THEATRE. We may from time to time ask you for further information in order to update our records or for particular purposes.

Sharing your information with others

THE DECO THEATRE will not share, sell or distribute any of the information you provide to us without your consent.

Improving our understanding

We may also collect information about how you use the site, as well as information about you, from e-mails or letters that you send to us. For example, if you contact us, we may keep a record of that correspondence. We will only use any such information in accordance with the terms of this Privacy Policy.

From time to time we may conduct surveys and promotions and may request information from you as part of these. Participation in these is entirely voluntary and you therefore have a choice whether or not to disclose any information which might be required.

How we protect information

We take every precaution to protect your information. Only THE DECO THEATRE employees who need the information to perform a specific job are granted access to personally identifiable information.

How we deal with on-line payments

THE DECO THEATRE’s ticketing system utilises a payment gateway provided by Savoy Systems that provides a highly secure payment method process.

No card or banking details are stored at any stage of the process on THE DECO THEATRE’s computer systems.

So when buying through our site, you can be sure that you are completely protected.

Should you purchase tickets by phone or in person no details of your credit card are stored or kept by THE DECO THEATRE.

Users under 18

If you are under 18, please ensure that you obtain your parent/guardian’s consent beforehand whenever you provide Personal Information to the website. Users without such consent are not allowed to provide us with Personal Information.


What is a cookie?

Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. They make it possible for us to provide our online ticketing service and track visitor statistics, such as returning visitors and personalise content options.

How does the website use cookies?

We use some unobtrusive cookies to store information on your computer.

Some cookies on this site are essential, and the site won’t work as expected without them. These cookies are set when you submit a form, login or interact with the site by doing something that goes beyond clicking on simple links.

We also use some non-essential cookies to anonymously track visitors or enhance your experience of the site. If you are not happy with this, we won’t set these cookies but some nice features of the site may be unavailable.

By using this site you accept these terms.

Our recommendation

THE DECO THEATRE recommends that you allow cookies on your computer to enable us to provide you with the best possible service. If cookies are disabled we cannot guarantee the full functionality of the site.


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